Frequently asked questions
Answers to the questions we get most
Parts, warranty, freight, returns and the workshop. If your question isn't here, call us on (08) 8984 4804 or send us a message.
What parts do you sell?
Second-hand and reconditioned parts for 4WDs, utes and vans: engines, gearboxes, transfer cases, diffs, suspension, brakes, body panels, lights and interiors. We cover Toyota, Nissan, Mitsubishi, Ford, Holden, Isuzu, Mazda, Hyundai and Volkswagen. Browse parts by make.
Do you have parts for older 4WDs?
Yes, that's our specialty. When the dealer stops supplying a part for an older model, we often have one in the yard or can find one. Our model pages list every generation we cover from 1990 on, with engine and gearbox codes.
What if you don't have the part I need?
We search 300+ of Australia's best wrecking yards. Send us a part request with your rego or VIN and we'll come back with a price and freight cost.
Do you send parts interstate?
Yes, anywhere in Australia. Freight is paid by the customer and we quote it with the part price. You can also collect for free from Winnellie. See delivery for times and details.
What warranty do used parts come with?
Every used part comes with our 3-month Silver warranty. Upgrade any part to Gold (6 months) or Platinum (12 months) when you buy. The full conditions are in our terms of sale.
Can I return a part?
For change of mind or a wrong part, return it within 14 days of the invoice date, unfitted and unmarked, with the invoice. A 15% handling fee and freight apply. Electrical parts, special orders, cut sections and anything dismantled can't be returned. This doesn't affect your rights under the Australian Consumer Law. Details are in our terms of sale.
How do I make sure a part fits?
Check the part number, VIN and build date against your vehicle before fitting. If you're not sure, send us your rego or VIN and ask before you buy.
Do you buy cars for wrecking?
We buy 4WDs, utes and vans, running or not, including damaged and written-off vehicles. Tell us about yours and we'll get back to you with an offer.
What does your workshop do?
Servicing and repairs for 4WDs, utes and vans of every make: logbook servicing, brakes, clutches, cooling systems, timing belts and chains, suspension and steering, engine replacement, diff locks and registration inspections. We also fit the parts we sell. Workshop work carries a warranty of 3 months or 5,000 km. See all workshop services.
Do you rebuild gearboxes and diffs?
Yes, we rebuild manual gearboxes and diffs in-house. Transmission and diff rebuilds has the details.
Do you supply and fit suspension?
Yes. We're an authorised RAW 4X4 dealer and fitting centre, supplying and fitting lift kits, shocks, leaf and coil springs, steering dampers, shackles and bushes. New RAW 4X4 suspension comes with a 2-year, 150,000 km warranty. More on suspension.
Where are you and when are you open?
141 Coonawarra Road, Winnellie NT 0820. We're open Monday to Friday, 8am to 5pm. Call (08) 8984 4804 or email sales@darwin4x4.com.au.
How do I pay an invoice?
Pay online through our invoice payment page, or pay when you collect. Payment is due on collection or before dispatch.